GENERAL
Like a car or any valuable piece of technology, it is extremely important your Space & Products are maintained.
When your space first went live, y...
Wed, 29 Apr, 2020 2:38 PM
Your Screens:
So that they always look and function their best for your users! Here are some handy tips:
Due to the level of interaction your equi...
Mon, 27 Apr, 2020 3:08 PM
Welcome. For the best use of this service - ensure you sign in, this way you have access to your ticket updates and useful information. If you can't fin...
Tue, 28 Apr, 2020 5:43 PM
To best direct your enquiry, here's a list - we will get back to you within under 24hrs (where possible - in most cases, within an hour):
SUPPORT ...
Wed, 29 Apr, 2020 10:27 AM
An SLA (Service Level Agreement) is our way of outlining how we will look after your Space or Product once it is operational - including:
Our ongoing re...
Tue, 28 Apr, 2020 12:32 PM
We pride ourselves on creating stunning, safe spaces - to be enjoyed by intended users. Through our Quarterly Maintenance programme we will ensure the s...
Fri, 8 May, 2020 11:52 AM
Here is a guide to our Response Times when/where these is an issue that requires resolving, this is a general guide - please see your individual SLA.
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Tue, 28 Apr, 2020 1:16 PM
To QUICKEST to have an issue resolved is to RAISE A TICKET:
1) Email us: [email protected] - this will automatically raise a ticket
Or
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Tue, 28 Apr, 2020 5:19 PM